Items listed as "Overstock" are products that have been returned to us because they did not work for the customer. These are discounted prices. If any noticeable damage, it will listed in the description, but because of storage there is always the possibility of scuffs, scraps or slight damage. In the event of damage during transit, Pelland Enterprises will only refund your money. We cannot replace the window since these are overstock parts at discounted prices.
Over Stock Items- In the unlikely event of damage in shipping, Pelland Enterprises will not be responsible for replacing an overstocked item, a refund will be the only option in this case, Please keep this in mind when ordering from our overstocked items.